Micro-management - Recensione dipendente - Customer Experience Specialist presso Agoda

1,0
10 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Good pay - 9 hour shift including meal time and breaks -Currently work from home due to Covid

Svantaggi

-Toxic management (for the Singapore team) -Toxic seniors - Regimental - No empathy from management. No trust. - Too many work procedures to handle complicated cases. Angry customers will get angrier. Customers request to speak to supervisor but supervisors will give so much reason not to speak to customers even if we tried so many ways to resolve, resulting in angrier customers.

Esplora altre recensioni su Agoda

5,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good experience with interesting work culture.

Svantaggi

Pay was not competitive, benefits were not great.

4,0
11 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Svantaggi

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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