Ghetto - Recensione dipendente - Customer Service Representative presso AirSea Packing Group

I had the amazing opportunity to work under one of the most underrated and intelligent HR professionals, Eric Thompson, who was the HR Director at the time. His emotional intelligence and people-focused approach were incredibly inspiring to me as I was developing my career as an HR consultant. I was fortunate to have the opportunity to work under his leadership and mentorship. Eric went above and beyond in his role, integrating HR into the strategic side of the business in a way that demonstrated how essential HR can be when leaders truly understand their company inside and out. He embodied what a true HR Business Partner should be — involved, inspiring, leading, and mentoring not only within HR, but across every part of the organization. What stood out most was his ability to remain professional, respectful, and objective in every situation. He was relatable and approachable, while also ensuring that conversations stayed constructive and aligned with the company’s goals. I witnessed teams across the warehouse become more engaged and motivated through his leadership. He also placed a strong emphasis on employee recognition, which greatly influenced my own approach to HR. Rather than focusing solely on performance challenges, he applied a solution-oriented mindset and encouraged everyone involved to create actionable development plans. This helped support both business continuity and employee growth opportunities. Eric did not provide vague responses, he provided the pathway moving forward. To me, that was the true meaning of HR leadership. Additionally, everyone was genuinely passionate about their roles, so even if ideas did not align, they were all invested on reaching the same goal.

At times, I was unable to receive immediate responses due to busy schedules and shifting priorities, which occasionally delayed internal communication and led to miscommunication. This was sometimes discouraging, as I had hoped for more opportunities to connect with and learn from my direct supervisor, whom I greatly valued as a mentor.

Generally a nice working environment and friendly employees.

Be ready for a very unpredictable working environment and poor HR representation.