Lack of employees - Recensione dipendente - Customer Service Representative presso Alight Solutions

2,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Can’t think of anything at all

Svantaggi

They haven’t hired a lot of people so it’s always busy. They make us do so much work we have to help this other department yet don’t get paid enough for it. We do double the work with not much pay. And they expect us to make cases and reach back out to the customers when we have back to back calls if you don’t you can get fired. Only offers full time

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Risposta di Alight Solutions
3mo
Thank you for your feedback. We understand the challenges that can come with high call volumes and workload demands, and we appreciate your feedback on staffing and support needs. Your insights are valuable to us, and we thank you for the work you do each day.

Esplora altre recensioni su Alight Solutions

5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work at.

Svantaggi

The pay is a bit low.

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Risposta di Alight Solutions
3w
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Svantaggi

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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