Not Remote, Work from Home, Mean and Rude Management, Commissions Suck - Recensione dipendente - Benefits Advisor presso Alight Solutions

1,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Not in office (tethered) - Hourly work based on experience - Great introductory product knowledge to take elsewhere (Independent contractor work, agency work) - 401k match (measly)

Svantaggi

- Borderline ILLEGAL overtime policies - Customer service/Minor sales role disguised as an advisory role, and pay will show you that - The commission structure is confusing on purpose ($21-24 an hour or 30+ an hour and no commission) - The tools used are very old - Tethered to your computer, not truly remote, but work-from-home - Work Life Balance seems to be frowned upon even though we are at the comfort of our own homes - Management can be rude and does not care about you whatsoever - If you're young and computer savvy, you feel out of place because older employees are a lot slower than you are - They make you feel like you're replaceable - Very rigid - CSAT scoring system is rigged against you - Call center environment - Hard to upsell expensive insurance options - Try to get you toget their insurance right before laying you off, so you'll be stuck with a (~$500 monthly bill with no pay)

avatar
Risposta di Alight Solutions
2mo
Thank you for sharing your perspective. We’re glad some aspects of the role were positive for you, and we appreciate your insights about the concerns you raised. We remain focused on strengthening the colleague experience, improving tools and processes, and supporting our teams more effectively. Thank you for your feedback.

Esplora altre recensioni su Alight Solutions

5,0
2 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility Work life Balance Very customer centric

Svantaggi

Some deadlines can be hectic

avatar
Risposta di Alight Solutions
5mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Svantaggi

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

Vedi recensioni per: Utile|Valutazione|Data|Tutto