Great place to gain experience for a higher paying job - Recensione dipendente - Senior Customer Service Representative presso Alight Solutions

3,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home which contributes to work/life balance 401k Match Wellness program

Svantaggi

-No transparency at lower level -No compassion for front line employees with workload -Process changes that make work harder not simpler for end-user. -Team management needs current service experience -No alignment in house with company values.

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Risposta di Alight Solutions
1mo
Thank you for sharing your feedback. We appreciate you highlighting the remote work, benefits, and wellness programs, and we take your input regarding transparency, workload, and process design seriously as we continue working to improve the employee experience.

Esplora altre recensioni su Alight Solutions

5,0
2 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility Work life Balance Very customer centric

Svantaggi

Some deadlines can be hectic

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Risposta di Alight Solutions
5mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Svantaggi

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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