WORST OF THE WORST HORRIBLE EVIL MEAN SPIRITED - Recensione dipendente - Customer Service Representative (CSR) presso Alight Solutions

1,0
27 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work from home, paycheck, benefits while they last

Svantaggi

Double jeopardy, get punished multiple times for same infraction. If someone complains it is ALWAYS YOUR FAULT! Fired me after my son was diagnosed with cancer and they knew about it. I had 89 hours of sick time, and they refused to pay me for those hours after I was fired. They knew I was going to be using those hours after my son's diagnosis. Their client requested that I be coached, the coaching took place. However, the person in upper management who I reported to HR in the past for writing me up after I was already reprimanded for a person who complained double jeopardy again decided to fire me. They also wanted to make sure that I knew they would do what they could to prevent me from getting unemployment. I always met and exceeded metrics. I am sure she is gloating for firing me. KARMA will get her, and the company. Nevermind the screaming callers that cuss you out, this company will stab you in the back when you lease expect it. Their Alight values are fake.

Esplora altre recensioni su Alight Solutions

5,0
3 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of opportunity and promotes from within. Great support structure throughout to help motivate and keep career progression moving forward.

Svantaggi

Health benefits are ok but could be better.

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Risposta di Alight Solutions
8mo
Thanks so much for your continued commitment over the past 10 years! We're thrilled to hear you’ve found growth opportunities and strong support throughout your journey here. We appreciate your feedback on our health benefits — it's something we’re always reviewing to better meet our team’s needs.
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Svantaggi

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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