The fast food of desk jobs - Recensione dipendente - Debt Collector presso AllianceOne

1,0
12 lug 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

well your co-workers are awesome management seems nice but it is a numbers game

Svantaggi

A typical day at work This is basically the fast food of desk jobs it was three weeks training with an overwhelming amount of information to try to learn and process. Even with the most amazing trainer and even studying night and day could never fully prepare you for how out of depth you are when they throw you on the floor your fourth week of so call nesting aka the Boiler Room if you ever seen the movie this is basically it but with debtors. What I learn is what they hire you for and train you for are two different things also what they say about firing people and not making your numbers is a lie all rumors you hear are true which is sad. Management surprisingly most of them are awesome in my heart if I could rate this job solely on the trainer and the co-workers and most of the boss's id give it a five star rating unfortunately I have to post a over all rating would be 1 because the people rock but the job itself is so stressful I came in not smoking cigarettes left smoking a pack a week so if you don't want to end up that stress don't work here. Workplace culture well your co-workers are awesome management seems nice but it is a numbers game you can read particular reviews on this about the same place I work and there spot on By Sink Or Swim: quote: The job is very stressful, must meet quota or you'll be let go like another number. By it's not flipping burgers quote:the base pay is minimum wage and you only get commission if you make your numbers which depend on what clients you are collecting for and what type of debt is on your desk. The Compliance list for what can and can't be said or given over the phone gets stricter by the day and depending on the offense you could be out after one or two major things. It gets old fast very quote:When you leave training your basically clueless as to what your supposed to tell consumers on the phone its pretty much a learn as you go situation and you compete with other employees to make commission. The hardest part of the job was saying good by to your coworkers after less then 3 months the life expectancy of this place is 3-6 months tops. The most enjoyable part was seeing that building in my rear view mirror.

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Risposta di AllianceOne
6mo
We apologize for any negative experiences you've had. Your feedback is important to us, and we want to make things right. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

Esplora altre recensioni su AllianceOne

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great schedule and very flexible supervisors

Svantaggi

none that i can think of

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Risposta di AllianceOne
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to apply, and the hiring process is quick. I would recommend working here as a transitional job if one is needed.

Svantaggi

No job security as an agent or supervisor, you can be let go with little notice (a day). Overall day-to-day experience depends on the department you work for. The attendance policy has recently changed as well and it is very vague. Accruing PTO is very slow, and I have been told that getting unpaid time off approved is not something they do. Unpaid time off can be "approved" but still goes against your attendance. There is no HR on site, and every meeting with them is virtual. In all honesty, communication with the corporate team is lacking if you are an agent. In my time working here, I have only met one person from corporate, and it was HR introducing themselves during our training period. During my time working there have noticed that there is very little transparency between corporate and agents (not sure if this is intentional or just how it worked with the team I was on.

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Risposta di AllianceOne
2w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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