Vantaggi
Not sure if it´s a Pro but as people may notice most negative reviews are from Claims, Policy Management and Helpline. I guess the situation in other departments is not that bad as it is in ours...
Svantaggi
Recently many people are talking about the salary in the Claims department. We´ve all done some research online about the new 29k salary that Allianz offers and somehow it seems that we never had a fixed starting salary. Some of my colleagues explained that they managed to negotiate a higher salary as they started a few years ago. One of my colleagues even told me that he was hired as a Senior Claims Officer with a 30k salary. And before HR replies and writes that we should not believe all gossip that we are told - the mentioned employee told me face to face about his initial salary and position, so it´s not a gossip. It´s a fact!!! I´m over 3 years in the company. I did my APA but I´m still on the same position. I´m still a Claims Officer. No one even can explain what a person needs to do to get promoted. We are even constantly explained that every Senior is doing different tasks and that no one can clearly explain what it takes to get promoted. Since I´m in the company I´ve seen Claims Officers taking over additional tasks. I´ve seen Senior Claims Officers who are only processing claims without even being trained on additional tasks or special groups. People are coming and leaving Allianz Care and for me it seems the longer people stay the less they are motivated.