Vantaggi
Theoretically good benefits and lots of opps, but health insurance is pretty minimal high ded plans and opportunities depend on networking (knowing someone) and never came to fruition for me.
Svantaggi
In claims they keep piling on the work, adding claims and tasks to do each day, expect you to work 24/7 to keep up and you are salaried. They never opened cat pay or event pay and in the end you end up working for less than minimum wage. Started out at 5 claims/day then because they just don't have enough people, it grows to 7 new claims per day in addition to all the other duties including dealing with their crappy GHRN vendor program. They are driven only by metric - how fast you call the customer (not if you really make contact or not), etc and no leeway/slack at all for any thing even computer issues with their own laptops and phones. They expect you to use your personal cell phone if their Avaya phone system goes down. The managers cannot or will not help in anyway. Their idea of management is by iron fist. They cannot train new adjusters fast enough and adjusters keep leaving in droves and piling up the angry customers and work load. Stay very far away from this company if you are an adjuster. They abuse their employees and they could care less.