Highly stressful - Recensione dipendente - Virtual Desk Adjuster presso Allstate

A lot of micromanagement and employee shaming. Every hour on the hour they email phone stats of who is in aux and who is in available, you have to take calls of other adjusters while trying to work your own claims, also overdue tasks. Usually these calls are complaint calls that the insured is unable to reach their adjuster and is upset with the process, so they vent to you taking away time for you to handle your own claims. In company meetings they tell you that no one’s job is secure and that all employees should try to up skill so they aren’t valueless cogs in the machine, they eliminated most of the subro department and indicated that layoffs for claims could be coming again soon. You are assigned 5 claims a day minimum and if you take the generous pto days you will be penalized and put on an action plan when you return. If you enjoy high stress from work that can never be completed, stress while on vacation for fear of what threats await you upon your return, stifling micromanagement, callous upper management, and burnt out co-workers who work gets sent over to you, Allstate is the company for you. Also, low pay compared to other companies.