Vantaggi
You get a lot of PTO, and the benefits are decent. Manager are supportive. I met some really great friends!
Svantaggi
The reason you are given so much PTO, is because of how taxing the work is. I worked with Allstate agents for 3.5 years, assisting them with billing and policies. It was very demanding and draining. In the 3.5 years I was with Allstate, we were threatened with layoffs twice. The first time, they laid off over 50 people ‘Transformative Growth’ (and then started hiring again 6 months later due to understaffing). Then they outsourced my dept and moved about 50 people to a new dept. We did not have a choice, either we were forced into the new dept or we lost our jobs. Going through the stress of potential layoffs TWICE in 3.5 years was so ridiculous. And this happens every few years in most of their depts. Save yourself the stress!!