Not a career - Recensione dipendente - Ccustomer Service Representative presso Alorica

It’s very driven by stats only and they are very strict on all breaks lunches, logins, logouts and time awareness to the point you are micro managed and constantly reaching out if you spend too long with a customer, really affecting the customer, representative relationships. It was too pushy. No stability. Always hiring and firing people. Your position can be stripped at any time so theirs is absolutely no job security.