4,0
12 ott 2018
Dipendente attuale, meno di un anno
Sarasota, FL
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
I get along with everyone, including my own Team Lead/Manager, and was promoted by $0.50 just a few months after working there.
Svantaggi
The company enforces strict and sometimes unreachable goals on handle time, adherence, etc. You are constantly aware of the ticking clock and have to time your breaks (including travel time to and from your desk) perfectly to have good adherence and make the monthly goal. Handle time is even harder, especially after being promoted to escalations, for upset customers. Goal is 6:25 minutes. My average is closer to 10:30.