Worked as Team Leader - Recensione dipendente - Team Leader presso Alorica

I can say a lot of negative about this company. 1. This company does not provide any hike in the salary even after they complete 3-plus years. 2. They don't try to understand the hard work that agent-level, team managers do. 3. The managers are too being pressurized. 4. The management isn't good, probably because the clients that they choose are not satisfactory. 5. This company has nonvoice and voice. The non-voice agents, team leads, and managers are targeted and pressured. 6. They just want to get the work done even if they are unwell. They would ask people to log in during the time of being unwell. 7. Sick leave should be informed prior which makes no sense. 8. The team managers are not treated as team managers, but as some low level agents. 9. The employees are not treated as they should be. 10. Phones for team managers are not allowed but only for managers, in case of any issues with the agent's system who is working from home, then, the team manager must go out and fix their issue by calling them. 11. Unnecessary security checks even for the team managers, but still they carry their eatables inside. 12. Managers are very harsh on their sub-ordinates and they do not know how to behave politely.