3,0
1 dic 2015
Dipendente attuale
Phoenix, AZ
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
It's a job, they offer OT, flexible on scheduling. You can work FT or PT, take lunch or not take lunch.
Svantaggi
Only a handful, if that, make any bonus. There bonus is no higher than 75 dollars and you have to have 75% and above QA. Problem is, each QA Agent include their own perspective of the call so they mark you down and you never reach even 75%. Majority of the times, you are going to have to have cancels or issue refunds because you get threaten. The trainers should be replaced with the floor walkers who have more of a upbeat personality. Also, there is no time within calls to take a "breather" which they should allow since most callers are irate.