Poorly managed, low pay, lack of support - Recensione dipendente - MCAT Mentor presso Altius Test Prep

Poorly managed Egocentric, ungrounded upper management with awful communication to mid- and lower-level employees. The entirety of middle management jumped ship in 2021-2022 after continually butting heads with upper management and feeling overworked & underpaid. As a result, the infrastructure for lower-level employees has descended into chaos (i.e. students being left without tutors, students being assigned to tutors without informing the tutor of the assignment, classrooms being filled with students but lacking instructors, tutors not being given access to materials to teach their classes, etc.). Lack of support They are pretty unresponsive to their employees. As an example, there are several minor errors (miskeyed questions, outdated links, etc.) in the student materials that have been brought up with management countless times over many years, but they refuse to correct them, causing headache to the tutors who get to explain these errors to every new student who inevitably runs into them. Low pay Pay is better than McDonald's but worse than other MCAT prep companies. Their posted pay rates are also misleading because Altius requires several tasks that are unpaid, which can add up to hours of unpaid work (filling out paperwork, prep work, communicating with students in between official tutoring sessions, etc.). When they hadn't reached their recent revenue goals in the middle of one Fall semester, they made the unethical (possibly illegal), unilateral decision to immediately reduce the pay rate of every tutor by 10% (a breach of contract that has permanently damaged trust within the company). In summary, Altius is the type of company that says, "we're more than a company; we're a family!"