Customer Care Professional - Recensione dipendente - Dipendente anonimo presso American Express

2,0
13 set 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Charitable. Respected brand name. If you like junk food and dressing up, it can be fun - competitions, rewards points to purchase items. On the whole colleagues are friendly.

Svantaggi

Bullying, favouritism, lack of hearing - listen as an exercise but do not hear, lack of action on problems, lack of respect, lack of recognition of employees skills and experience gained outside of the company. Mentoring, support and promotion if your face fits. If your face doesn't fit, all the great experience in the world will be met with a brick wall. I have watched people whom I have trained myself, be picked up and put in positions of authority in no time at all, because they are friends with the team leader. After bringing a huge problem with a team leader to the attention of senior management, one level and two levels above and also reporting to the ombudsperson, I know that nothing has changed. I left a couple of months ago and I did not make a formal complaint at the time, just gave feedback for the sake of the other team members. Now I am going to make my complaint formal. Why are team leaders allowed to get away with unacceptable behaviour? I am disgusted at the lack of respect shown to employees.

Esplora altre recensioni su American Express

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great employee benefits such as annual bonus, PTO, 401K

Svantaggi

Leadership isnt the best you are expected to figure things out on your own

5,0
26 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hanno una paga fantastica per la posizione in cui ti trovi e ti insegnano l'utilità interessante e coinvolgente della tecnologia moderna combinata con i fondamenti legacy. Ho imparato un bel po 'mentre AmEx venivo pagato più che equamente - consiglierei un tratto qui a chiunque stia leggendo questo!

Svantaggi

L'azienda è enorme e, a volte, potrebbe essere necessario più di un po 'di tempo per essere riconosciuti per le tue capacità e per la crescita che hai avuto. C'è una ragione per cui esiste una reputazione di "unica via d'uscita" per alcune società aziendali ...

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