I prefer being in jail over working here again. - Recensione dipendente - Customer Service Representative presso American Express

1,0
10 mar 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and ok pay. I loved the cafeteria. The people who worked there were super friendly and nice. Amazing training. I knew what I was dong on the phones and it gave me confidence when I talked to customers. The equipment and office tools were amazing. I loved my office space they gave me.

Svantaggi

If you don't like being micro managed about every little thing you do, don't work here. This job knew when you were going to the bathroom and if you didn't get back on the phones in time, a ton of managers would harass you about it. This company is all about politics, drove me crazy. I worked customer service which is amazing for the customer but the employees are all under appreciated and burnt out and management doesn't care. They also have a meeting were you sit and listen to your calls in a room with the area president and your manager and his manager of the company, can we say stressful job people! If they weren't so strict about the time you spent there and would actually get to know the employees and not treat them like robots, it would have been better. The schedules were a joke, basically the people who would kiss upper managements butts got promoted and got the schedules they wanted. It wasn't the most skilled employees like they say when they hire you. I hear other departments in the company are better but this department is horrible and all about who is friends with the boss.

Esplora altre recensioni su American Express

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Uncapped commission. Hybrid Work Great Company

Svantaggi

Difficult if you don't have experience.

5,0
26 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hanno una paga fantastica per la posizione in cui ti trovi e ti insegnano l'utilità interessante e coinvolgente della tecnologia moderna combinata con i fondamenti legacy. Ho imparato un bel po 'mentre AmEx venivo pagato più che equamente - consiglierei un tratto qui a chiunque stia leggendo questo!

Svantaggi

L'azienda è enorme e, a volte, potrebbe essere necessario più di un po 'di tempo per essere riconosciuti per le tue capacità e per la crescita che hai avuto. C'è una ragione per cui esiste una reputazione di "unica via d'uscita" per alcune società aziendali ...

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