Too bureaucratic and too many decision makers. - Recensione dipendente - Dipendente anonimo presso American Express

4,0
8 lug 2009
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The comapny genuinely cares about its employees and will do everything it can to make it a better place to work. The system will well protect you and you will also have a chance to speak out. Work hours are good and most people share great respect of colleagues. One wouldn't be surprised to see colleagues who have worked in the Company for many years.

Svantaggi

There is an incredible amount of bureaucracy in the entire company and there are levels and levels of approval to go through for each tiny little decision. Innovation is usually sacrificed and it can easily get boring and run of the mill after a few attempts. The internal mechansim has created so much unnecessary work and waste which is frustrating to some departments and users.

Esplora altre recensioni su American Express

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Culture, work life balance, commitment to compete, investment, earning potential

Svantaggi

Large company and can be slow to decision

3,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Svantaggi

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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