"Awesome" place to build your career with a toxic team culture - Recensione dipendente - Engineering Director presso American Express

2,0
12 lug 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing brand, well-packaged benefits, great opportunities for new employees. Extremely competitive environment. It's an excellent place to grow your career from start if you're competitive and ambitious, but not empathetic.

Svantaggi

It's nearly impossible to succeed in the engineering director role if you're hired from an outside firm. Amex has a cut-throat competitive culture, constant chase for numbers, lack of attention to individual colleague's needs. Many Directors are required to lead often times upwards of 30 people without the ability to re-structure the reporting relationship. Consultants are mainly treated as numbers, however full-time colleagues enjoy significant benefits, such as 6-month child-care leave, while the rest of the team is expected to pull the burden of delivery. The leadership expects innovation and delivery of exceeding outcomes at every step of the way, beating your past numbers is not rewarded, it's expected - personal sacrifices that mid-level leaders make to keep the team spirit up and deliver on these needs often do not matter. Every month engineering has some kind of a competition and there are numerous favorites on multiple teams that persistently winning the game, while no one cares about specific people. It's all about the numbers. Budget decisions drive every major decision. Very few team members have significant tenures unless they're in a competitive senior leadership roles.

Esplora altre recensioni su American Express

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great employee benefits such as annual bonus, PTO, 401K

Svantaggi

Leadership isnt the best you are expected to figure things out on your own

3,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Svantaggi

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

Vedi recensioni per: Utile|Valutazione|Data|Tutto