Vantaggi
- Strong culture and global brand - High rebound rate of employees leaving and returning to Amex (even after displacements) - Volume of opportunities to drive own career, numerous paths - Strives to deliver transparent feedback including sincere diversity efforts - Numerous examples of long career trajectories - Focus on the success at the front line and senior leadership levels
Svantaggi
- Hard to understand the org matrix - Difficult to gain visibility outside of role/unit - Very leadership driven - so if poor leader, employee career can be blocked/sabotaged - Consensus driven - decisions often take a myriad of socialization/team perspectives to get off the ground let alone to implementation - Not a great place for innovative, fast moving change agents - Unfortunate off shore relocation of call centers - Certain roles and career paths still very dependent on the people leader