Culture & policies racially prejudiced against Caucasians - Recensione dipendente - Sr. Manager, Operations presso American Express

1,0
24 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Brand name. Good training. Good on CV.

Svantaggi

The reports in the media about American Express having an "anti-white" culture are true. The culture fosters a culture of racism against Caucasians and actively discriminates in both hiring and promotion. It embraces and teaches Critical Race Theory and its leaders regularly bad-mouth the United States.

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5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Supportive leadership - Collaborative teammates - Internal mobility across different departments is encouraged

Svantaggi

- There can be a lot of red tape, as is the case with any large firm - Role scope expansion is common across teams

3,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Svantaggi

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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