The house always wins - Recensione dipendente - Telesales Executive presso American Express

2,0
19 gen 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The brand is recognition does open one or two doors, and the stability of the company does give credability to the products being sold - far more so than for other firms in the sector.

Svantaggi

The company prides itself on exceptional customer service but does nothing to inspire this in its front office account managers. There is literally no training, and the example of a customer kept on hold whilst the operative tries to scramble around for a different department to off load them to is epitomised. Team leader status is achieved by being selfish with leads, and their is no nuturing of good or new candidates. The old guard of the team are forced to take wide and wider margins, and risk loosing valuable clients, in order to acheive the greatest yield in the shortest time. Commission are literally non-existant until executives acheive 75% of their annual target. Executives are not encouraged to become ambassadors for the brand or even experts in their field. Every single employee is out of the office on the dot. It is a loveless and passionless place to work.

Esplora altre recensioni su American Express

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Uncapped commission. Hybrid Work Great Company

Svantaggi

Difficult if you don't have experience.

5,0
26 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hanno una paga fantastica per la posizione in cui ti trovi e ti insegnano l'utilità interessante e coinvolgente della tecnologia moderna combinata con i fondamenti legacy. Ho imparato un bel po 'mentre AmEx venivo pagato più che equamente - consiglierei un tratto qui a chiunque stia leggendo questo!

Svantaggi

L'azienda è enorme e, a volte, potrebbe essere necessario più di un po 'di tempo per essere riconosciuti per le tue capacità e per la crescita che hai avuto. C'è una ragione per cui esiste una reputazione di "unica via d'uscita" per alcune società aziendali ...

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