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      American Express

      Azienda coinvolta

      Recensioni su American Express

      Great place to work--you get out what you put in! - Recensione dipendente - Customer Care Professional presso American Express

      5,0
      29 mag 2011
      Customer care professional
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      American Express is a results driven company. You are rewarded well for performing well, both monetarily and in terms of career advancement. There is a big focus on work life balance because they want happy employees. Happy employees perform better. Everyone is super nice and it is fun to go to work.

      Svantaggi

      The job itself can be stressfull, your expected to make an emotional connection, solve the cardmembers problem, give them a "benefit" on every call, and do it in under 300 sec. Plus your phone availability needs to be 90%. So it is work, work, work.

      Esplora altre recensioni su American Express

      5,0
      9 giu 2026
      Vp of operations
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      World class organization Culture Perks

      Svantaggi

      Work life balance Time off

      3,0
      8 giu 2026
      Consumer banking
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Svantaggi

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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      Ricerche correlate: Offerte di lavoro di American Express | Stipendi di American Express | Benefit di American Express | Colloqui di American Express
      Recensioni su American ExpressRecensioni per Customer Care Professional presso American ExpressRecensione su American Express