They don’t treat employees as people - Recensione dipendente - Mail Specialist presso American InfoSource

This company doesn’t care for their employees whatsoever. The pay rate is well below average for this sort of work, to begin with. They exploit employees and will start you off doing one or two tasks, but by two weeks you will be expected to know every single type of mail they receive and be thrown in the deep end. You’ll be told that they don’t expect you to have everything down until about three months, but truly, if it takes you longer than a week to have everything learned, you’ll be treated like you are doing a poor job. Management constantly reassign tasks between employees and expect employees to remember how to do tasks that they haven’t done in months. Management also hand over their own projects to employees and permanently make those tasks part of “lesser” employees’ workloads. Meanwhile, management are often found standing around in their offices for hours at a time discussing their evenings and weekends. Often, management will allow their children into the building, which is distracting and a privacy violation, considering we work with confidential mail. It is also a safety issue during this pandemic, but they don’t care. The safety procedures during the pandemic have been atrocious. Nobody except for me wore a mask and two employees contracted the virus. One was allowed to return without testing negative prior to being back in the office, while I was the other employee who got sick and remained quarantined until I tested negative. When I returned and asked for better safety policies and to be distanced from other employees, I was denied. Smokers in the building will take multiple long breaks (especially management) throughout the day outside of their allotted breaks. And employees who have been there for years and are friends with management outside of the company will be allowed to sit on their phones and talk, but if you so much as take out your phone to change the song you are listening to, you will get in trouble for it. Employees are expected to work as fast as possible to finish work, even on days where there is not much to do. If you work slowly to try to make sure work can be spread out over the day, you will be told you’re “milking it” and get in trouble. They would rather all the work get done within a couple of hours and then cut employees’ hours by sending them home early, not caring about employees’ livelihoods. - [ ] Communication is horrible and instructions are often only given to a single person and the information is not passed along, which causes aggression from management and between employees. I have done tasks multiple times that I was instructed to do only to find out afterward that my boss decided other tasks should have been done instead - and then I have been blamed for wasting time. Management will often whisper to each other and talk behind others’ backs. My boss “teased” me often with remarks of how everyone else was doing a good job except for me, even though I met my quota almost always - the only times I did not were when we did not have enough work for me to do so, or when completing other tasks made it impossible for me to meet that number. Management will not account for the time you spend doing other things hat Are required and expect you to always hit that number. - [ ] The leaders of the office are a husband and wife, who often come in late and leave early. One of their offices is right next to where employees work and she basically screams when she talks, never shutting her office door. It is incredibly distracting and rude. - [ ] The office is always kept at an uncomfortable temperature. If you like working in a room that is 80 degrees and being told off for turning on the AC, this is the job for you. - [ ] I was miserable working here and constantly stressed and felt unappreciated. They cannot keep employees and always hire through a temp agency because their turnover rate is so high. They will outright admit that new employees will come in, leave at their lunch breaks, and never return. I wish I’d done that my first day. DO NOT WORK HERE.