Vantaggi
Work from home. Staff appreciation days are great. Training was fairly thorough.
Svantaggi
No variable shifts. Seems like much of the staff is lazy and incompetent at their work since they do nothing correctly in donor's profiles even though we were trained to know how to navigate. No upward mobility. Raises are a joke. Bad for mental health if you're calling donors since ARC harasses people multiple times a week to donate and you WILL get verbally abused multiple times a day. Encouraged to guilt trip donors into coming and donating. Encouraged to push donors to come and donate. Keep raising expectations to near impossible levels when they're giving out too many monthy bonuses. Weekly 'this is how you can do better' meetings are the opposite of encouraging, and also don't give you enough time to implement changes in scripting to make much of a difference in output. You can ask questions in help chat and never get an answer, which is bad when the question is time-sensitive.