Sad, demotivating, soulless w/mgrs from hell. - Recensione dipendente - Account Manager presso American Red Cross

1,0
22 mag 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Educating people on how important it is to donate blood, especially when they're really scared.

Svantaggi

Like many have said, our manager's were truly (except for a few) ruthless, uneducated and many were thrown into the mix with NO previous managerial experience. It's ironic that the bad ones found each other and did their best to squash the life and passion of our best techs and account managers. The middle mgrs often claimed to want you to make your always changing and unrealistic goal because it helped the RC save lives....God help me I believed that for years. Until I found out that when we made goal, THEY received HUGE monetary rewards. Nepotism was rampant, and one of our manager's, possibly the worst of all of them, was a former RN who had been convicted of stealing drugs from her former patients. How did we know this? Her staff hated her so much, they googled the heck out of her till they found the dirt. Former account managers were hired after they had left and taken RC account with them to the competition, loyalty was NOT rewarded. I quit as did many before me. Most of the staff currently working are newbies and only biding their time until something better cones along. Even the HR folks were leaving for better companies and greener pastures. Two thumbs down 😖

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5,0
23 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

it is comforting to work where some people have been in my department for 30+ years. I can understand why, the people are a breathe of fresh air.

Svantaggi

I have no cons, I have been here for over 4.5 years

2,0
15 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Svantaggi

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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