Great culture!! - Recensione dipendente - Customer Solutions Associate presso Ancestry

3,0
10 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really feel like you are part of a family. The agents in member services are the best group of people you can find. Free lunch once a week. Can be a great spring board to a better job elsewhere

Svantaggi

Very little chance of progression but they are open about that. Lots of site issues and browser compatability issues. Very little inter department communication, so cases go unresolved and members become unhappy. Marketing roll out sales without telling member services so the lack of communication can be a disaster.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Svantaggi

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It’s a great product and people are customer obsessed.

Svantaggi

Misogyny is baked in to the culture.

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