Vantaggi
Casual dress code. Flexible PTO (20 days of general PTO, rather than defined vacation vs sick time). Typically little in the way of micro-management. You gain a lot of skills, and it's a pretty good resume booster. Great trips for top performers. There is (or at least was) great income potential. When I began my time at Angie's List, the bonuses came quickly. Morale was high.
Svantaggi
Interdepartmental communication is terrible. It frequently felt like the left hand didn't know what the right was doing, cliche as it sounds. Turnover is pretty high. Lowering eligibility requirements made the job far more difficult, just as things were starting to improve. Long hours are often required--obviously, this is sales. But some months, you do everything possible to exceed your goal, and end up making ~$12/hour or less. That's pretty demoralizing.