Customer Experience Associate - Recensione dipendente - Customer Experience Associate presso Anheuser-Busch

The job was presented to be responding to customer calls, emails, and social media posts. Once you start, they tell you that it is just a call center, and to take on emails and social media, you have to be a more tenured employee. It is just a call center...it is absolutely nothing more than a call center. They leave you at part-time with promises of advancement and more opportunities within your role. The training was highly disorganized, and it consisted of of classroom training and "on-the-job" training. Several racist remarks were made by the training manager who led the classroom training, and his remarks made several employees visibly uncomfortable. They toss you into "on-the-job" training with associates who obviously were not interested in assimilating trainees into the work environment.