Worst. Company. Ever - Recensione dipendente - Dipendente anonimo presso AnywhereWorks

1,0
16 ott 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

No Pros at all what so ever, If I could give this 0 stars I would.

Svantaggi

Where do I even start, I started working at FULL after being a server most of my life and let me tell you I would rather serve every single night till 1 am then EVER work for this company again. They are FULL of lies, you are told to lie to callers every single day. I was yelled at every single day and the QA is redic, I was RED FLAGGED for clearing my throat on a call one day and yet again was red flagged when I was so sick that it was somewhat hard to hear me. My first team lead was awful, she was so rude to me and never let me finish what I was saying before cutting me off I avoided talking to her as much as I could. I then changed teams and moved onto different things within the company and my next lead was a bit better but very judgemental. She snapped at people on the team for chatting in the team chat at times. You take back to back calls without a breath in between, this job will cause depression like no other. I was so excited to work from home and then I realized how horrible this actual job was. You get blammed for IT issues that are out of your control. They also get on you about using any personal time... how is someone supposed to sit at a desk all day long without personal time. Please explain. This job warped my brain so much that now at my new job ( Which I love ) I find myself trying to break these horrible habits on calls that FULL brainwashed me to think was alright. I am currently doing the same job I was doing at FULL in sales and making twice as much with amazing staff and I am able to get up and walk around and leave my desk without notifying someone as much as I need as long as my work gets done which is does. It is very unhealthy to sit in front of a computer for as long as I did and I would stay far away from this company as possible. I still have a few contacts at FULL and from what I hear its just getting worse and worse.

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Risposta di AnywhereWorks
8y
Thank you for taking the time to write this review. We always appreciate feedback! Because of feedback like this we’ve been able to make some great changes! For a long time we had feedback about the call volume and we dedicated a team to work on this issue; because we really want employees to love their time here at FULL! We recently started hiring for specific hours so that we could gain and keep adequate coverage during our busiest times! This has greatly enhanced our call volume. In our onboarding process we’ve started a new interactive application process that very specifically shows our candidates that the position is fast paced, the calls are diverse, and that we answer for many types of companies. We are trying to be very transparent that we wear many hats in this position; from receptionist to after hours answering service and everything in between. We also agree that we shouldn’t be in front of the computer without breaks for long periods of time; which is why we break our shifts up into smaller blocks and allow self scheduling. We do hope that associates are able to take advantage of self scheduling so that they can pick the best shifts for their needs. This is great feedback for our Safety Committee, we are always striving to find more ways to encourage associates to take the time to stretch, take their breaks, and to schedule their shifts accordingly. I’m sorry that your experience with your lead was not great, and I would be happy to hear more if you’d like to share. We welcome a meeting with our HR Director so that she can understand the concerns that you experienced. Please contact us at humanresources@fullcreative.com to set up an appointment if you would like to meet.

Esplora altre recensioni su AnywhereWorks

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexibility, scheduling, management, growth, clear guidelines

Svantaggi

heavy call load at times

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Picking your own schedule. Tier rankings that only last two weeks, so if you are in a lower tier, there is room for improving. Internal promoting. Benefits. Flexible. Supportive management. Weekly meetings with your Lead. Paid to LEARN, 5 days a week!

Svantaggi

Micromanaging takes a little bit to get used to as I have never worked in a call center type position.

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