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      Apple

      Azienda coinvolta

      Recensioni su Apple

      Ridiculous customer surveys that affect your score and annual pay raise - Recensione dipendente - AppleCare Senior Advisor presso Apple

      2,0
      21 ago 2016
      Applecare senior advisor
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great medical benefits that are very inexpensive, good discounts off products, extremely competitive salary, cool to work from home, they provide all equipment for you to work, and provide a small stipend for the necessary internet access to do your job.

      Svantaggi

      Job is extremely stressful, and their major metric they go by are surveys from customers. Apple's belief is even if you deliver bad news to the customer, they will still give you a good survey if you delivered it well. This is obviously not always the case, and it will affect your stats. Sometimes you will get a bad survey because of a bad experience the customer gets in a store or from another advisor, but it still counts for your monthly score.

      Esplora altre recensioni su Apple

      5,0
      9 giu 2026
      System integration engineering intern
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great team! You are given the opportunity to learn and grow super fast

      Svantaggi

      None really that I have seen

      4,0
      28 ago 2014
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

      Svantaggi

      ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

      1501
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      Recensioni su AppleRecensioni per AppleCare Senior Advisor presso AppleRecensione su Apple