Vantaggi
Apple has many great benefits such as insurance, 401k, stock options, tuition reimbursement, EAP, free flu shots and much more. Managers are awesome if you aren't stuck with a micromanager. Free Apple branded gifts are sent quarterly and the discounts are awesome
Svantaggi
Having a bad work/life balance can be taxing, especially when you work from home. You will always work on the weekends and there isn't much room for advancement. Burnout is inevitable and it is a high stress environment, paired with strict metrics. Tools are breaking all the time and surveys that aren't about your service still count against you. If you are not in the college program, you have to do shift bids to pick your shifts and it will be even harder to have a work/life balance. Time off is EARNED (not a bucket) and you are penalized for being sick, scheduling time off in advance can be a pain since the allowances suck.