Vantaggi
You are working at a company that is the official distributor of Apple products in Southern Africa,. Their training is excellent and you can get it at highly reduced prices or even for free. You also get a discount on all Apple products. You get to learn the "Apple Way" having access to limited but insightful training and resources, if you want to know about excellent customer service then work at Apple or a subsidiary. The online sales training makes it really easy to sell Apple products (which are already an easy sell).
Svantaggi
They are riding on the name of Apple in California. They have a poor support system locally and this in turn makes you look bad to customers. The managers only think of themselves in terms of time and financial reward - the comission is low if you are selling and they expect you to give up your life. No-one really knew what was happening with senior management, and they were extremely underhanded. Mkae sure you know what position you are going in to and ensure your job description is specific.