The responsibility level of office manager is huge and they expect this position to handle almost 100% of the administrative, finance and HR duties. There was no initial training on their processes at all and they expected me to do the work from the very first day and clean up the errors made later. There was no control of systems and they have not updated their software since the 90's. The systems do not talk to one another and data is lost or skewed because of this. There are no standards of information input into the member tracking system, which makes reconciliation and research impossible. I was expected to handle the job of 2 or 3 people but only paid me $40K. For the level of skill needed to do the Office manager job the pay should be $15K-$20K higher. Turn-over rate at this club is extremely high in this position because they expect a tremendous amount but give a fraction of your worth.
