Great People but company not pushing forward - Recensione dipendente - Claims Adjuster presso Arbella Insurance

2,0
5 apr 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people I had the privilege of working with were naturally good hearted people . There were different activities the company does to get the coworkers together and leads for a great culture and home away from home .

Svantaggi

Working in Claims is the heart of an insurance agency . Arbella is competing with the top agencies around the world and with that being said they are extremely behind on the technology. Not having the right tools to successfully do your job has caused many employees to leave and come to work overwhelmed and dissatisfied . The company is understaffed in claims but home office refuses to add more people so that work flow is more manageable . Everything is outdated from the website , sending paper mail for everything and the countless phone calls that could be solved by having the proper technology imputed . We are overworked and underpaid .

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5,0
21 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Svantaggi

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Risposta di Arbella Insurance
3w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
4,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Extremely supportive environment to a point. Your managers will mentor you if you show an interest. Upward mobility is very possible if you set your mind to it. Employees are definitely made to feel important. Overall good morale. If you put the work in, you will succeed. Middle management seems to really care (in my experience). CEO extremely friendly and down to Earth with everyone which made me feel welcomed. Amazing benefits and PTO.

Svantaggi

Low pay. Most of the years I worked there my pay was fairly low. I did receive a few special bonuses, and once promoted the last time my pay did increase to something reasonable but not enough to match the work. Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly. There is a cliquey vibe at times and I would not really feel comfortable going to HR or upper management for anything, just my managers.

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