Arkose Labs

Recensioni su Arkose Labs

No consistent strategy or planning - Recensione dipendente - Anonymous presso Arkose Labs

1,0

21 nov 2023

Anonymous

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Pay and PTO are good.

Svantaggi

What company plans a townhall in Cancun and 15 days later cancel it and instead do multiple layoffs? What kind of leadership and planning is that? Product is not good either. Regular captchas can easily be solved by bots. Harder ones implemented manually after the bot attack is already half way through! If you are looking for a bot management product, don’t get sucked into Arkose. There are better ones out there. If you are looking for employment, again look elsewhere. Don’t get fooled by the coordinated positive reviews here. Those reviews are constantly added through HR’s campaigns.

Risposta di Arkose Labs

I want to start by expressing my sincere empathy for your experience and the emotions it has understandably stirred. I completely understand how disappointing and frustrating it can be when expectations, especially those related to t events like town hall, are not met. It must have been incredibly challenging to witness such abrupt changes in plans and the subsequent impact on the team. I want to emphasize that the reviews on Glassdoor are authentic and reflective of individuals' genuine experiences within our company. I understand your concern about the authenticity of positive reviews, but I assure you that there isn't any coordinated effort from HR to manipulate or orchestrate reviews. We take all feedback seriously and strive to address concerns to improve both our product and our work environment. I genuinely regret that your experience has not met your expectations, and I sincerely hope that in the future, we can demonstrate the positive changes and improvements we're committed to making.

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5,0

24 lug 2025

Talent acquisition

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

growing quickly, innovative, supportive culture

Svantaggi

cannot think of any cons

2,0

27 giu 2025

Anonymous employee

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

The company boasts a significant enterprise customer base and maintains a competitive advantage through its dedicated Security Operations Center (SOC) team. A truly "vibrant" culture. If you're seeking a workplace that truly tests your resilience, creativity in avoiding eye contact, and ability to thrive on passive-aggressive feedback, look no further! A unique corporate environment, particularly one that values a very specific and distinctive hiring pipeline. Arkose genius lies in their laser-focused strategy: apparently, the only prerequisite for joining the Arkose family is a former stint at ThreatMetrix. Diversity? Pffft. Who needs a breadth of experience when you can have a singular, deeply entrenched perspective on... well, whatever they were doing at ThreatMetrix that apparently wasn't quite stellar enough to keep them there. It's like watching a reunion special where everyone's trying to pretend their old band was actually good.

Svantaggi

To support their admittedly green CEO, they've brought in an equally "talented" COO – someone whose incompetence is only outshone by their undeniable toxic charm. The company is currently experiencing organizational challenges characterized by a misaligned executive leadership team and a toxic work environment. Recent changes in the executive team have created a division between those who support the CEO and those who support the COO. This has resulted in a highly competitive and hostile work environment, The current COO has demonstrated a lack of engagement with customers and a history of missed quarterly revenue targets. This has led to concerns about the company's ability to maintain its market position and achieve its financial goals.

Risposta di Arkose Labs

11mo

Thank you for taking the time to share your feedback. We take all employee experiences seriously and are sorry to hear this doesn't reflect the positive culture we work hard to maintain. We'd like to clarify a few points about our current organization: Leadership & Culture: We have strong, experienced leadership in place and are committed to fostering an inclusive, collaborative work environment. We regularly conduct employee engagement surveys and culture assessments to ensure we're meeting our team's needs. In fact, we recently conducted major global off-sites to realign on our goals and objectives, focusing specifically on our global workforce culture and alignment. Diversity & Inclusion: Contrary to the characterization in this review, we hire from a wide array of previous experiences and bring in candidates from all over the globe representing diverse companies and backgrounds. We're actively committed to building a diverse, global team and have ongoing DEI initiatives in place. We value diverse backgrounds, experiences, and perspectives at all levels of our organization. Growth & Development: We believe in investing in our people and providing opportunities for career advancement based on merit, performance, and potential. Business Performance: We are absolutely on track to meet our company goals and objectives this year, which reflects the strength of our team and leadership working together toward our shared mission. We encourage any current or former employees with concerns to reach out to our People Operations team directly so we can address specific issues and continue improving our workplace culture. We remain committed to being an employer where all team members can thrive and contribute to our mission.

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Arkose Labs

No consistent strategy or planning - Recensione dipendente - Anonymous presso Arkose Labs

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