Comfortable Working Environment - Recensione dipendente - Client Service Representative presso Ascensus

5,0
5 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really enjoyed working with Ascensus. In as much as the call volumes are high -which is literally expected for every customer service company- Ascensus offers a comfortable remote working environment. The managers are always alert and ready to answer questions on teams when you need their help, the always encourage us when the call volumes are high to take it one at a time. Feels like a corporate job with nice holidays, trainings, bonuses and etc. Monday - Friday job.

Svantaggi

- In as much as the call volumes are high -which is literally expected for every customer service company-

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5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and opportunities for career growth

Svantaggi

No cons I can see as of right now

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Svantaggi

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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