Qa - Recensione dipendente - Quality Analyst presso Asurion

I’ve had a really positive experience here. It’s a company that values growth, and you’re encouraged to keep learning and stretching into new areas. I’ve had the opportunity to build new skills and take on different types of work through rotations and cross-functional projects, which has helped me grow both professionally and personally. Change is part of the culture, but it’s framed as progress. The business continues to evolve, and that creates opportunities to try new approaches and improve how things are done. If you’re adaptable and want to keep developing, it’s a great environment. Leadership expectations are high, but so is the support. I’ve worked with smart, collaborative teammates who genuinely care about doing good work and helping each other succeed. Overall, it’s a strong place to grow your career, especially if you’re motivated by learning and impact.

Nothing I can think of.

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money