Challenging, but not too bad - Recensione dipendente - Customer Service Representative presso Asurion

3,0
31 ago 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great co-workers, late hours (2nd shift style), being able to wear jeans to work.

Svantaggi

No sick time--none at all. If you get sick and call in, you have to accept an "occurrence" on your attendance record. You can have 7 before being fired. I never got past 2, but they still breathe down your neck about it. Also, some of the supervisors are so completely incompetent that I have to wonder how they got promoted. Most of the senior CSRs on the floor are more helpful and knowledgeable.

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5,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice place to work for many

Svantaggi

Layoffs are always around the corner

3,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Svantaggi

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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