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      Asurion

      Azienda coinvolta

      Recensioni su Asurion

      Looks good on paper but behind the scenes is a mess - Recensione dipendente - Tech Expert presso Asurion

      2,0
      23 feb 2022
      Tech expert
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good health Benefits, they send you a care package of sales tools, gift cards, sign-on bonus was taxed, positive teams. Pay

      Svantaggi

      I was in a work at home division sales and tech support, this company is all about sales which is bad. all training was on sales and luckily I had 5 years of tech support experience... even with that, they told us to google everything for answers and ask for a sale which did not sit well with me. They told me to be human, being human requires morals and values. Micromanaging every 3 hours asking you what happened to the sale? yet no help when you need it. My entire team got dismantled with only 2 weeks of notice. lack of training, mixed communication on services and policies

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      5,0
      3 mar 2026
      Quality analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Nice place to work for many

      Svantaggi

      Layoffs are always around the corner

      3,0
      26 giu 2026
      Technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Svantaggi

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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