Rapidly declining environment - Recensione dipendente - Repair Technician presso Asurion

1,0
4 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It used to be a fairly straight forward job. I would be encouraged to learn how to properly repair items. Used to.

Svantaggi

Over time Asurion had started to taint UBIF in an extremely negative way. The most technical of people are treated the worst and paid the least simply because their focus is not selling. While the company doesn't condone unethical methods of sells in their writing, they will reward those who use underhanded tactics as long as they are able to fill in some poor suckers credit card information. On top of that, those who are the least technical are the mouthiest on how things should be done on a bench. Coaches would stop me from doing repairs because I didn't pitch a sale in a way they wanted while I had 10+ repairs to be done within that day because management would over promise services they themselves wouldn't do right. Between the lay-offs, cut hours, and the fact that the most is expected from the techs who are paid the least, I would say only go here if you are willing to work in the fast-food equivalent of the tech world.

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5,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice place to work for many

Svantaggi

Layoffs are always around the corner

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Svantaggi

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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