RUN AWAY!!!! Do not work here! Toxic Atmosphere! - Recensione dipendente - Sales and Customer Service Representative presso Asurion

1,0
14 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay per call can be good. Until they manually reduce your metrics so you aren't paid as much. Insurance seems good for a group plan.

Svantaggi

Asurion Middle and Upper management is absolutely clueless. They do not care anything about the customers and just want you to pitch Home Tech Protection until the customer either buys or dies. Shady sales approach. Reps continually lie just to get a sale, with no reprimand by management. Unrealistic sales goals if you have even a shred of integrity. A revolving door of reps who do not have a clue what they are doing and coaches who do not care if they mess up customer's claims as long as they sell the protection. This organization should be ashamed of themselves. What a joke. Is in no way shape or form a sales job. As sleazy as it gets! Do not do it!

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Risposta di Asurion
2y
We are sorry to hear that your position with Asurion did not meet your expectations. We appreciate your feedback and will be sure to share your concerns with our team.

Esplora altre recensioni su Asurion

5,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice place to work for many

Svantaggi

Layoffs are always around the corner

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Svantaggi

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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