Not too bad - Recensione dipendente - Fido Customer Care presso Atelka

Great employess pay check team work

Low salary make you work all the time with no positive out come

- It's a full time job in Fredericton. All you need to get in is a pulse. - With their turnover as high as it is, standards are pretty low. - Advancement to management is pretty easy due to high turnover. Just show a bit of persistence and effort and you'll stand out. - The experience is great for when you apply to another job. - If you can get onto the eChat team, you've got an almost decent job (for half of what you ought to be paid, admittedly, but so it goes). - Very occasional incentives for high traffic times (Black Friday, Boxing Day, etc)

- Upper management sees you as disposable parts, not people. - There's no reliable communication from or between management. - Objectively toxic work environment, little to no effort made regarding harassment complaints. - Scheduling is a frequently evolving disaster. - Labour laws are treated as more of a suggestion. - Fairly frequent abusive customers. - Pay is essentially minimum wage for what is a fairly complex customer service position. Commission is negligible even when making a decent amount of sales. - You'll be working for a Canadian cell phone provider, so things get pretty evil pretty quick (have fun telling folks they'll have to pay all those usage fees!) - The equipment and systems are of very low quality. - Very little upwards mobility past open Team Leader, Integrator, or Trainer positions. - Advancement leads to significant increase in responsibilities, marginal increase in pay.