Vantaggi
At Atento, you learn to live the company values every day: one team, accountability, agility, integrity and customer orientation. It is the biggest and best school that I've ever been to. There are a lot of career choices, either you learn to do many things at once, or you become a specialist in one area, but something is for certain, you'll be ready to face any challenge outside in another company if you decide to move out. However, you can definitely build a long lasting career. At least 30% of the people has been working at Atento for at least 10 years, some even have 22 years working there. The openness, divers and non discrimination policy makes Atento a comfortable place to work at as well.
Svantaggi
Salary wise, there is room for improvement. Also, the company needs to learn to invest more and be less reactive. I believe that in the last year, that was a lesson learned the hard way and there is still a few organizational things to polish, but all in all, the work environment is great.