Great Products.....Horrible aftersale service - Recensione dipendente - Sales Manager presso Atlas Copco Group

1,0
27 mag 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A well engineered product, easy to sell. Average Medical benefits. Very Good company financial benefits. Average Pay Flexibility and Freedom in the field.

Svantaggi

Horrible communication Terrible corporate culture Severe favoritism Terrible market penetration strategy Horrible Pre and Post sale support "Wham Bam Thank you Ma'am" fragmented approach to sales, Way too many salespeople involved in the account: New Product Salesman, different salesman for service, different salesman for parts, different salesman for aftermarket, and yet another salesman if they want a mobile product. And Zero communication between any of them. Horrible product training and support, new salesman MAY receive 1-2 days of informal product review by their "Manager" (Someone who may be up to 600 miles from your territory, who doesnt return phone calls or requests for support on complicated sales) Complete failure to support remote salespeople in a concise and effective manner. Complete failure to be honest with salespeople regarding potential customer issues in their territories. Complete failure to support customers appropriately after the sale is completed.

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5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company, good culture overall

Svantaggi

Pay could be less than the market, though not too low. Work life balance does cover some of that gap

2,0
23 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers are great Many problems so you stay busy as a CI person The people at the worker bee level are the only real pro

Svantaggi

Managers are too “wise” You can’t change anything inside the ERP but they all want ERP changes (it’s bad you will get frustrated) Super decentralized meaning all building operate how they want to. They make it sound like a strength but it’s literally their biggest weakness. Managers do not understand processes USZ or the NSC in Charlotte has a serious issue of hiring people who are not qualified for manager roles as managers. Discrimination They care more about how you look and not so much about the work you produce

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