Service - Recensione dipendente - Service Support presso Atlas Copco Group

1,0
16 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everyone in other departments when out of their way to help me and to share their knowledge with me, help me do things even if it wasn't anything to with their department.

Svantaggi

We all (5 of us in a row) sat very close to each other, which you would think would make communication very easy. Wrong. The only communication with each other was through Jabber (like a message app) or through email. If you were stuck, confused or having a trouble with something you had to, almost every time, wait for a response to an email. Even though they could just turn around to help you. They wanted a visual of what you were asking like they needed proof that you were the one who was doing it wrong, to keep themselves out of trouble. That it was YOUR fault not theirs. Worst of all they would get mad if you were shown something wrong. They would wait till it became a larger problem, then they would send you a nasty email telling you messed up and screwed up a process. And in turn causing problems with other peoples jobs. So instead of explaining what you did wrong and helping you fix your mistake, so you could learn for them. They would just fix it for you and make you feel bad for doing something wrong or not understanding it in the first place.

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5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good company, good culture overall

Svantaggi

Pay could be less than the market, though not too low. Work life balance does cover some of that gap

2,0
23 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers are great Many problems so you stay busy as a CI person The people at the worker bee level are the only real pro

Svantaggi

Managers are too “wise” You can’t change anything inside the ERP but they all want ERP changes (it’s bad you will get frustrated) Super decentralized meaning all building operate how they want to. They make it sound like a strength but it’s literally their biggest weakness. Managers do not understand processes USZ or the NSC in Charlotte has a serious issue of hiring people who are not qualified for manager roles as managers. Discrimination They care more about how you look and not so much about the work you produce

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