Vantaggi
The very select few may get a chance to travel... most of you will be promised the opportunity when you go for the job... but they won’t actually follow through on that promise. It’s all BS You can swear openly in the office and call each other whatever you like - no one really has and regard or respect for each other. Yes... they even call each-other the C word... a lot... The head of the company, Corina is lovely. You couldn’t ask for a nicer and more understanding person to run the company. It’s just a shame that managers and ego maniacs ruin it. Perhaps she can be too trusting of her head of departments as they openly take her help, support and patience for granted a lot of the time.
Svantaggi
If you can’t be bothered to read all of this, just know that accepting a job at Atos/ Countrywide will be the biggest regret of your life. If you like listening to one of the managers plan her wedding every day at her desk, then go ahead... she does more wedding planning than her actual work... yet the customer services team get told off for taking too long in the print room!!!! Absolutely no real structure at all No consistency Lack of support (the managers pretend to be supportive when they need to, but honestly... you’re on your own... often thrown into the deep end... expected to fail... People back stab each other constantly You WILL be the subject of monumental office gossip at some point You can’t trust ANYONE No teamwork at all... everyone’s out for themselves You will be forced to harass patients to please your managers or head of departments if you’re in the call team You will be shouted at by patients for harassing them No matter what you say to your managers, they promise change, but that change will never come You will see that people who brown nose get very far ... If you aren’t a brown noser and actually have morals... people treat you like **** You are constantly clock watching There’s never enough patients to actually ring Or enough reasons to call them You will often call for a patient who has died and have to deal with the backlash of the family because they’ve already told someone at the company and they haven’t noted it down The managers are a joke... my it’s split into two sides north and south areas but there’s still crossing over and no actual consistency so you never know what you’re doing as they change it all the time People leave and you’re left to pick up their jobs and the mess You will get treated like rubbish Lots of empty promises Hypocrisy Lies Just... don’t do it