Good job for college students - Recensione dipendente - Banquet Server presso Atrium Hospitality

2,0
5 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good part-time work for college students, good learning customer service skills and team work

Svantaggi

management is rude and disorganized

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Risposta di Atrium Hospitality
4y
Thank you for taking time to share your feedback with us. We are so sorry your experience left you feeling unsupported. Our commitment to ensure that every Associate has a fulfilling, rewarding and mutually beneficial experience remains a priority for us. Driving an inclusive, transparent and open culture that consistently embodies our Core Values of Perseverance, Teamwork, Service and Respect is at the core of who we are as an organization. We encourage all Associates to utilize our communication vehicles to escalate any issues so they can be addressed in a timely and efficient manner. We welcome your comments and take your feedback seriously as we continue to grow and strive to improve our processes, benefits and working environment.

Esplora altre recensioni su Atrium Hospitality

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free lunch Hotel discount Bouns

Svantaggi

Housekeeping and front desk could be stronger.

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hotel discounts included for Atrium portfolio in addition to brand discounts Lunch is included for employees

Svantaggi

Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels. Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property. Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person. Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes) Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack. Leadership has been selling hotels off instead of renovating them Poor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals) Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue

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