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Audio Visual Design Group

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Working for Guitar Center was Great! - Recensione dipendente - Senior Field Service Technician presso Audio Visual Design Group

3,0
3 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

GC is the parent Company of AVDG. There are some really smart Field Engineers there, I learn a lot things from those guys.

Svantaggi

There was no local service manager, Hiring challenges, finding the right technicians. Lack of team building and overall Toxic environment .

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5,0
28 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome place to work. Highly recommended

Svantaggi

No negative things to add at this time

2,0
29 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of exposure to various technology, fast paced environment, never a dull day. Excellent perks and benefits. Lots of great people in offices and across all departments and middle management. operational teams are generally cohesive, and all dedicated to getting the job done.

Svantaggi

This is a Guitar Center Brand - not the same AVDG it used to be. GC Corp, and AVDG have a history of being at odds with each other and IT teams for AVDG are a frayed rope in a tug of war as to how to differentiate IT needs for a service provider type of business versus a giant retailer. Very top down oriented, "just do as you are told" mentality regardless of practicality or impacts to operations. Lots of focus on DEI, yet released DEI Director. Constant layoffs despite Executive leadership painting a rosy financial picture. Participating in the push to reduce salaries on high expectation jobs with sky high demands, Very meeting heavy on management team leading to working excessive hours to stay on top of projects and support requests. IT Team was small, but faced high demand for support Despite metrics showing team was overloadedvacated positions were not replaced. Zero transparency from GC Corp or Execs. multiple rounds of layoffs despite executive leaders stating aftre each round that it was the last wave. Manager bonuses cut despite excellent APR scores. Efforts to improve IT operations usually shot down creating mass inefficiencies in support flows. IT staff had been shrunk to 1 individual to support company with coast-to-coast presence, and high maintenance staff. Many managers like to point fingers or blame available technology for their own failings or inefficiency, complete lack of accountability.

2
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